So if you have to do this to close the door it means the sensor is malfunctioning.
Garage door only goes down while holding button.
You will find that the door will only move an inch or so in the close direction and reverse.
This method is the only way to override the safety and close the door.
Locate the two travel limit dials on either the left or right side of your garage door opener depending on where you are facing.
When this happens your garage door will only close by holding down on the wall button or wall console until the door fully closes.
Find a step ladder and place it beneath your liftmaster garage door opener.
After a little frustrating experimentation you discover that the door will only completely close when you hold down the button on the wall switch.
A small amount and the door returns that is the sign of the safety sensor system.
When you can close the door with the wall button by holding it down.
You are overriding the infrared beam sensor when you hold down the wall button continuously while the garage door is closing.
By wade shaddy updated december 19 2018 you push the button to close the garage door.
Any transmitter like a handheld clicker or outdoor keypad will also not work to close the door if there is a problem with the sensor.
While you might look to your remote as the issue this very specific issue is a problem with the garage door itself or more specifically the safety sensors at the bottom.
They are denoted by a garage door with an arrow pointing up or down.
This is almost always the result of a dirty.
They can easily become mis aligned due to bumping twisting and loose mounting.
Until it completely closes and the remotes only make the door move.