You may find that the door will only move an inch or so in the close direction.
Garage door only closes if i hold the button.
A small amount and the door returns that is the sign of the safety sensor system.
When this happens your garage door will only close by holding down on the wall button or wall console until the door fully closes.
When you can close the door with the wall button by holding it down.
You are overriding the infrared beam sensor when you hold down the wall button continuously while the garage door is closing.
Until it completely closes and the remotes only make the door move.
Any transmitter like a handheld clicker or outdoor keypad will also not work to close the door if there is a problem with the sensor.
This is also a direct clue that the safety sensors are the problem.
You will find that the door will only move an inch or so in the close direction and reverse.
Door closes only if you hold in the push button.
Copied this off the website in my source.
One of the sensor lights will usually be blinking when there is a malfunction.
Align clean or replace as needed.
So if you have to do this to close the door it means the sensor is malfunctioning.
Misaligned dirty or defective photo eyes.
When this happens your garage door will only close by holding down on the wall button until the door fully closes.
They can easily become mis aligned due to bumping twisting and loose mounting.